Our Most Recent Service Reviews
Rich and his team totally exceeded my every expectation. It is so satisfying to say that you can truly tell this company CARES. Everyone was so genuine and respectful, I will definitely be recommending Elite Comfort Group to family & friends.
We had a great experience with Elite Comfort Group. We just moved into a new home in September. We had a home inspection on the house and they said the The heating system would be good. 2 weeks ago we went to turn it on and it didn’t work. We ...asked some neighbors who we should use and they recommended Elite Comfort Group. The service man that came out was able to get our heat working again. He was very through and knowledgeable. He explained to us how the system worked and he found out why my daughters room was always colder than the other rooms. We decided that at 22 years old our old system would be better to replace now than wait for another breakdown. They installed our new heating and air system. I took about 2 days. They were so professional and the workers were so nice. Im so happy we did this because it’s working perfectly now. We also got the better air filters and air purifier. We dealt with Rich and he was a pleasure to work with.
Great group of guys I used them in lower Manhattan after another HVAC company caused in excess of $50K in damages. Very professional, easy to work with.
We used Elite Comfort Group when we had an emergency with our oil burner at our house. Rich and his team were more than professional and courteous. We’ve recommended them to more than a few of our friends and friends businesses!
This company is top notch. I’d recommend their services to anyone of my friends or family. Five star rating, thanks guys!!
I recently came into a situation where my heat stopped working in my home The next morning I got in contact with the elite comfort group a few questions later and they were there to service my heat and got it back on the very same day can’t thanks ...these guys enough for there hard work and dedication
Rich and his staff were fantastic!
I've recommended Elite Comfort to several of my clients as I'm installing smart home equipment. They have all been extremely happy with the service they've recieved! I wouldn't recommend anyone else to my clients!
Wonderful, timely service from start to finish. Rich, the owner, was extremely helpful during the whole process. It's freezing in New York right now and my furnace wasn't blowing any warm air. The team came out very quickly and discovered the issue. I'll ...need my AC tuned up in the springtime and I wouldn't trust anybody else with my home systems. I would recommend this wonderful, professional company to anyone. Thank you Elite Comfort Group!
As NY State instituted new HVAC guidelines for gyms and fitness centers, and Suffolk County Department of Health scrambled to get everyone inspected and open, many companies were unaware of the new regs or unable to come in a timely manner. Elite ...Comfort Group new exactly what was required, and made it a point to be onsite within a day so we could be ready for our inspection. Thank you for the amazing service! The digital appointment and quote notification was also a nice touch, as was the wonderful personality of the phone staff.
I have had my AC installed about 3 weeks ago and the thing still works intermittently. Getting someone to come over and repair is difficult and stressing. A huge hole left on my ceiling, which they will be repairing in a week. So about 3 to 4 weeks with ...a hole in my ceiling. The 24 hour service has a 9 to 5pm or 9 to 10pm schedule. Whatever it is, its not 24 hours. I have considered telling them to take the unit back and just give me a refund, but I'm sure that's going to be more of a hassle then getting them to fix it. Really nice guys. Very understanding, but I rather have technicians that are rough around the edges and get the job done right the first time. The delivery, the quality, the support for the unit, the consistency is just not there. I understand it is a busy season right now, this is why I waited 3 weeks to post this review. Very disappointed in MYSELF with this purchase. Hopefully this review will help a person make more of an educated choice then I did.
It is easy to offer a review when everything goes according to plan, but a great company shines through and shows true value on the jobs that are not easy or they are handed a situation that is so bad that it becomes memorable to them. I was in a really ...bad position from a previous company not doing the right thing and Elite Comfort took me from a place of despair to a place of acceptance, guidance, and understanding on a level I never thought I would possess. In three days not only did I have my system fully repaired, updated and improved preventing future issues, but i also gained the knowledge and understanding of how my system works as well as what to look for if an issue arises. I would recommend this company to anyone in need of system maintenance or upgrades. This is the only company I would use moving forward for all my HVAC needs.